Shipping

Delivering Quality Furniture Worldwide

At Arafat Furniture, we are proud to offer international shipping services to ensure that our beautifully crafted furniture can reach customers around the globe. Here’s everything you need to know about our international shipping process:

How It Works

Step 1: Select Your Furniture

• Browse and Choose: Explore our extensive online collection and select the perfect furniture pieces for your home. Add them to your cart and proceed to checkout.

Step 2: Enter Shipping Information

• International Address: Provide your international shipping address during the checkout process. Make sure to include all necessary details for accurate delivery.

Step 3: Shipping Options

• Choose Method: Select your preferred international shipping method. We offer various options to suit your needs, including standard and expedited shipping.
• Calculate Costs: Shipping costs will be calculated based on the destination, size, and weight of your order. Review the estimated shipping fees and delivery times.

Step 4: Complete Your Purchase

• Review Order: Double-check your order summary, including shipping information and costs.
• Payment: Complete your payment using our secure payment options. We accept major credit cards, PayPal, and other international payment methods.

Shipping Details

Processing Time

• Order Preparation: Please allow 2-5 business days for order processing and preparation. Custom or made-to-order items may require additional time.

Delivery Time

• Standard Shipping: Typically takes 10-20 business days, depending on the destination.
• Expedited Shipping: Usually takes 5-10 business days for faster delivery.

Tracking Your Order

• Track Online: Once your order has shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress online.

Customs and Duties

Customs Clearance

• Import Duties: Please note that international orders may be subject to customs duties and taxes. These fees vary by country and are the responsibility of the customer.
• Documentation: We provide all necessary documentation to ensure a smooth customs clearance process. However, delays due to customs are beyond our control.

Packaging and Handling

Secure Packaging

• Protection: Our furniture is carefully packaged to protect it during international transit. We use high-quality materials to ensure your items arrive in perfect condition.
• Assembly Instructions: Easy-to-follow assembly instructions are included with your furniture for convenient setup.

Customer Support

We’re Here to Help

• Questions?: If you have any questions about international shipping or need assistance with your order, our customer service team is here to help. Contact us via email, phone, or live chat.
• Satisfaction Guaranteed: Your satisfaction is our top priority. If there are any issues with your delivery, please let us know, and we will work to resolve them promptly.

Returns and Exchanges

Hassle-Free Returns

• Return Policy: If you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please review our return policy for international orders on our website for more details.